Counties Prioritize Cyber Security and IT Talent

From Joe Morris, Vice President of Research/GovTech - August 2017

Welcome to our Market Insights newsletter for August. We have some important changes taking place here at the Center for Digital Government. We’re also digging deeper into CIO priorities and purchasing trends. Let me know what you think at jmorris@erepublic.com.

In case you haven’t heard, I’m excited to announce that Teri Takai -- former CIO for the U.S. Department of Defense and two of the nation’s largest states -- will lead the Center for Digital Government (CDG). Teri takes over for CDG Executive Director Todd Sander, who left in July to become CIO of the Lower Colorado River Authority in Texas. A longtime CDG collaborator, Teri brings an amazing set of skills and experiences to the executive director role. She was the first female CIO for the DoD, where she spearheaded efforts to consolidate technology infrastructure and create a cyber security workforce strategy at the federal government’s largest agency. Prior to her federal service, Teri led state government technology offices in California and Michigan. She’ll be a great resource for helping companies understand – and succeed in – the rapidly evolving state and local IT landscape.

Another change with Todd’s departure: I have been named vice president of e.Republic Research, a 31-member team of researchers and analysts that supports our GovTech Navigator opportunity tracker, Digital States Survey and a wide range of other market research activities. I’ve already met some of you through my work as e.Republic’s director of market intelligence. Now, I’ll be talking to you each month through this newsletter.

Cyber security still tops the priority list for county CIOs, but we’re seeing a few interesting trends. We rank CIO priorities as part of our annual Digital Counties Survey, which was released late last month. Comparing this year’s data with the 2016 results suggests that county CIOs are even more worried about hiring and retaining IT talent, and they’re even more interested in data analytics. If you are meeting with a county CIO, I would highly encourage you to assess your alignment to this list of their priorities.

 

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The nation’s fourth-largest county is looking for a new CIO following the resignation of Maricopa County CIO David Stevens. Stevens, who has been Maricopa County’s CIO for nearly five years, announced earlier this month that he was leaving the county to become executive vice president of corporate relations at Valor Global, a provider of call center, managed IT, infrastructure and data center services. Stevens says his last day with the county is Oct. 2. In the meantime, he’ll help facilitate the transition.

More states are pushing ERP systems to the cloud. That’s the takeaway from a recent project here to assess statewide ERP deployments. Our discussions with state officials revealed that cloud-based ERP is gaining popularity, with nearly a quarter of those we interviewed reporting their ERP systems are either partially or entirely in the cloud. Looking ahead, administrators tend to be eager to modernize and add functionality, and several states are considering cloud-based options. If you’d like more details on trends in ERP deployments, including system upgrades, awarded vendors and future initiatives, email me at jmorris@erepublic.com.

State and local government IT procurement opportunities increased 4.9 percent compared to the same period in 2016 according to data from GovTech Navigator. State and local government purchasing patterns for technology reveal strong growth to close out the second quarter of 2017. Highlights from our analysis include:

  • State governments issued the highest share of opportunities with over 40 percent of the published opportunities.
  • More than one in every three IT opportunities was for an IT service. This pattern of investment continues as state and local governments seek cloud and as-a-service agreements.
  • Traditional IT hardware (26%) and software (25%) represent more than 50 percent all published opportunities.
  • Want to know more about how GovTech Navigator can grow your government sales? This quick video breaks it down.
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