Research Analyst - (Folsom, CA)

e.Republic is a media and research company focused exclusively on state and local government and education, with our corporate headquarters based in Folsom, CA. Our award-winning publications, websites, more than 150 annual events and highly respected research operations are acknowledged as setting the gold standard in their respective fields. Our work has been cited in The New York Times, Wall Street Journal, Forbes, Time, The Washington Post and USA Today.

You can learn more about us by visiting http://www.erepublic.com/.

Responsibilities

  • Responsible for coordinating and conducting client “kick off” calls and interviewing client to determine the needs and specifications for projects
  • Determine project scope and create Statement of Work (SOW)
  • Develop survey and interview questions, when applicable (in coordination with Market Advisors and Director)
  • Program surveys in Qualtrics
  • Schedule and conduct phone interviews (when applicable)
  • Utilize Salesforce to track assignments and progress through to completion
  • Conduct necessary secondary market research
  • Maintain a high level of communication with clients during project lifecycle, including weekly progress reports and collaboration on the development of research instruments
  • Responsible for tracking and meeting deadlines
  • Summarize survey responses and other secondary data in Excel, including generation of survey crosstabs
  • Create PowerPoint presentations and charts to summarize research findings
  • Write reports from phone interviews and other research deliverables such as jurisdictional profiles
  • Make presentations to clients (in coordination with Market Advisors)
  • Solicit and receive project feedback from clients
  • Ensure project documentation such as completed project presentations are appropriately captured, stored and shared
  • Make efforts to learn about clients, client needs, and e.Republic business processes, and from an informed perspective anticipate questions, problems, and project needs

Qualifications

  • Excellent communication skills, both verbal and written
  • Effective presentation skills
  • A sophisticated, professional understanding and personal application of standard business practices and processes
  • Ability to write professional reports, using proper grammar and punctuation
  • Highly proficient with MS Excel, Word, PowerPoint, Outlook. Well-trained and knowledgeable in research methodologies and research ethics
  • Experience with market research, competitive intelligence, and/or business intelligence or related areas such as librarianship
  • Organized and effective work habits that support project management needs, including delegation
  • A capacity for independent and autonomous work within a team environment
  • The ability to manage multiple projects and competing timelines, and simultaneously set priorities for self and others
  • Experience in either the education or government sectors is a plus, but is not required
  • Proficient with Qualtrics (is a plus, but is not required)
  • Proficient with Salesforce (is a plus, but is not required)
  • A master’s degree in any of the following fields is an asset and will be given favorable consideration: library and information studies, education, information systems management, political science, or business.